Terms & Conditions

1. Acceptance of Terms
By accessing or using Slim Clinic Asia services, you agree to these Terms & Conditions and our Privacy Policy.

If you do not agree, you must discontinue use of our services.


2. Nature of Services
Slim Clinic Asia provides:
Telehealth consultations with licensed healthcare practitioners
Healthcare coordination services
Prescription facilitation and pharmacy coordination

Slim Clinic Asia does not manufacture medications and may not operate dispensing pharmacies unless explicitly stated.


3. Medical Disclaimer
Consultations are provided by independent licensed clinicians.
Treatment decisions are made solely by healthcare professionals.
Prescription approval is not guaranteed.
Information on our platform does not replace professional medical advice.

Always consult a qualified practitioner regarding medical conditions.


4. Eligibility Requirements
To use our services you must:
Be at least 18 years old
Provide accurate medical information
Be located in a jurisdiction where services are legally permitted

We may decline services where clinically or legally required.


5. Patient Responsibilities
You agree to:
Provide truthful and complete health information
Follow clinical instructions
Use prescribed medications responsibly
Report adverse effects promptly


6. Fees & Payments
Consultation and service fees may apply.
Medication pricing is determined by partner pharmacies.
Refunds depend on service type, clinical delivery, and applicable regulations.


7. Prescriptions & Delivery
Where prescriptions are issued:
Fulfilment may be handled by partner pharmacies.
Delivery timelines vary by location.
Importation rules in Singapore may apply.

Patients are responsible for compliance with local medication regulations.


8. Account Security
You are responsible for:
Maintaining login confidentiality
All activity conducted through your account

Notify us immediately of unauthorised access.


9. Service Availability
We aim to maintain reliable services but do not guarantee:
Continuous availability
Error-free operation

Services may be updated, modified, or discontinued at any time.


10. Limitation of Liability
To the extent permitted by law:
Slim Clinic Asia is not liable for indirect or consequential losses.
Clinical responsibility remains with treating practitioners.

Nothing in these Terms excludes mandatory consumer protections.


11. Intellectual Property
All content, branding, and platform materials remain the property of Slim Clinic Asia or its licensors.
Reproduction or distribution without permission is prohibited.


12. Governing Law
These Terms are governed by the laws of Japan unless mandatory Singapore consumer protections require otherwise.
Disputes will be handled through appropriate jurisdictional courts.


13. Changes to Terms
We may update these Terms periodically.
Continued use of services constitutes acceptance of updated Terms.