Frequently asked questions

Slim.Clinic is a telehealth platform providing expert-led weight management solutions. We connect patients with registered clinicians who can prescribe effective treatments tailored to individual needs, all from the convenience of home.

Slim Clinic provides access to medically supervised weight-loss treatment through an online process. You complete a short health questionnaire and our clinical team reviews your information. If appropriate, a doctor approves your prescription and your treatment is shipped directly to your door.

In most cases, no. Treatment can be approved based on your online medical questionnaire. If the doctor or clinical team requires more information, our clinical support team may contact you to clarify a few details before approval. You can also request a call if you would like to speak to someone before starting treatment.

Yes. If you would like to speak to someone, you can request a call from our clinical support team. They can help answer questions about the process, treatment options, or what to expect.

Once submitted:
1. Our clinical team reviews your medical information
2. A doctor assesses whether the treatment is suitable for youIf approved, your prescription is processed
3. You subscribe to the treatment plan
4. Your medication is shipped to you every month
You will receive confirmation by email once your order is approved.

Once your questionnaire is reviewed and your prescription is approved, your medication is prepared and shipped directly to you with a tracking number so that you can see when it’ll arrive. Shipping is included in your subscription at no extra cost.

Treatment typically begins with a low starting dose. Your dosage may be adjusted over time depending on your progress and how your body responds. Our clinical team will guide you through this process.

If you feel ready to increase your dosage:
● Contact our clinical support team via email or chat
● They will review your progress
● The doctor will assess whether a dosage increase is appropriate
Any dosage increase may require doctor approval and a new prescription.

Most patients begin their medical weight loss program with a starter dosage, which may increase gradually over time depending on results and tolerance. Around the three-month mark, our team will check in with you to review your progress and determine whether any adjustments are needed.

Around month three, our clinical team will check in with you to discuss:
● Your progress
● Your weight-loss goals
● Whether a dosage adjustment is appropriate
Continued treatment may depend on this follow-up review.

Your safety is our priority. All patients complete a medical questionnaire, and prescriptions are only issued after clinical review. If you experience any concerns during treatment, you should contact our clinical support team immediately.

Slim Clinic offers competitive pricing for medically supervised weight-loss treatment. Our monthly pricing starts from SGD 399 / HKD 2400 / JPY 49600, depending on the dosage prescribed by the doctor.

Example Slim Clinic Pricing:
‍Mounjaro 2.5mg - SGD 399 / HKD 2400 / JPY 49600
Mounjaro 5mg - SGD 499 / HKD 3000 / JPY 61900
Mounjaro 7.5mg - SGD 650 / HKD 3900 / JPY 80600
Mounjaro 10mg - SGD 860 / HKD 5160 / JPY 106600
Mounjaro 12.5mg - SGD 990 / HKD 5940 / JPY 122800
Mounjaro 15mg - SGD 1,190 / HKD 7140 / JPY 147600

You can contact our clinical support team via:
● Email
● Live chat
● Phone or WhatsApp (if available)
They can assist with general questions, treatment guidance, or escalating medical concerns to the doctor when needed.

Yes. Slim Clinic includes ongoing support from our clinical team. We check in periodically to ensure your treatment is progressing safely and effectively.

Yes. Treatment is provided through a monthly subscription to ensure continuity of care and consistent medication supply. You will receive your treatment each month unless you cancel or adjust your plan.

Your monthly subscription includes everything you need for treatment:
● Doctor review and prescription approval
● Ongoing clinical support
● Follow-up check-ins with our team
● Medication deliveryShipping directly to your door
There are no hidden consultation or shipping fees.

Yes. You can cancel your subscription at any time by contacting the support team before your next billing cycle.

If we are unable to reach you for required check-ins, your subscription may be paused or cancelled to ensure safe treatment management.